Accessibility at Rubbish Clearance West Hampstead

Rubbish Clearance West Hampstead is committed to making our website and our local rubbish clearance services accessible and usable for as many people as possible. We aim to provide clear information about our services in the West Hampstead area and to ensure that people with a wide range of access needs can use our online content and contact us easily.

Commitment to WCAG 2.1 AA

Our goal is for this website to align with the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines explain how to make web content more accessible for people with disabilities, including people who use assistive technologies, have different types of vision, hearing, mobility, or cognitive needs, and people who access the web on a variety of devices.

We are working to ensure that new and updated content on the Rubbish Clearance West Hampstead website follows these guidelines. Where full compliance is not yet possible, we are actively reviewing and improving our pages so they are more consistent with WCAG 2.1 AA.

Screen reader support

This website is designed to be compatible with current versions of major screen readers and other assistive technologies. Text content aims to be structured using logical headings and paragraphs so that screen reader users can navigate efficiently through information about our rubbish removal services in West Hampstead.

Images that convey important information are being reviewed to ensure they have meaningful alternative text. We avoid presenting text as images whenever possible, so that screen readers can interpret and read out the information clearly.

Keyboard navigation

We recognise that some visitors are unable to use a mouse and rely on a keyboard or alternative input device. Our website is being developed so that visitors can move through menus, forms, and content using only the keyboard. Interactive elements are intended to be reachable via the tab key and activated using standard keyboard controls.

We aim to maintain a clear visual focus indicator so that keyboard users can easily see where they are on the page. If you experience any difficulty navigating the site using only a keyboard, please contact us so we can investigate and improve the experience.

Text, layout and readability

We aim to write content in clear, straightforward language, explaining our local rubbish clearance services in West Hampstead as plainly as possible. Pages are structured to avoid large blocks of text and to support users who rely on screen magnifiers or have cognitive or learning differences.

Where possible, the layout is kept simple and consistent across the site. We avoid relying on colour alone to communicate important information, to support visitors with colour vision deficiencies.

Ongoing improvements

Accessibility is an ongoing process. As we add or update information about accessible rubbish clearance in the West Hampstead area, we continually review the site to identify and fix accessibility issues. We welcome feedback from users with disabilities and from local organisations who can help us improve.

Contact for accessibility requests

If you have difficulty accessing any part of the Rubbish Clearance West Hampstead website, or if you need information in a different format, you can contact us with your accessibility request. Please describe the page or content you were trying to use and the nature of the problem, for example the assistive technology or device you are using.

You can contact us by telephone or email during normal business hours. We will review your request and do our best to provide the information you need in an accessible way. Where reasonable, we will also work to fix any underlying accessibility issues to improve the experience for all visitors.

Accessibility across our services

Our aim is not only to provide an accessible website but also to support accessibility in the way we deliver rubbish clearance services in West Hampstead. When you contact us, you can let us know about any access needs related to communication, booking, or on-site service so that we can take them into account wherever possible.

We are committed to making continuous improvements so that everyone in the West Hampstead community can find, understand, and use information about our rubbish clearance services with confidence.